Privacy Policy

1. Introduction

At Morpheus Mark, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered trademark enforcement platform.

As a legal technology service operating in the trademark enforcement domain, we handle sensitive information with the utmost care and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data Controller Information

The data controller responsible for your personal information is:

3. Types of Personal Data We Collect

3.1 WhatsApp Inquiry Data

When you submit an inquiry via WhatsApp, we collect:

• WhatsApp phone number
• Your inquiry message content
• Timestamp of your request
• Any additional information you voluntarily provide

3.2 Portal Authentication Data

For client portal access, we collect:

• Email address and password
• Two-factor authentication codes
• Login timestamps and IP addresses
• Session information and authentication tokens

3.3 Trademark Enforcement Data

As part of our trademark enforcement services, we process:

• Trademark registration details and documentation
• Evidence of trademark infringement
• Seller and marketplace information
• Legal case files and correspondence
• Settlement agreement details
• Payment information for settlements

3.4 Technical Data

We automatically collect certain technical information:

• IP address and geolocation data
• Browser type and operating system
• Device information
• Pages visited and time spent on our platform
• Referral source

4. Legal Basis for Processing

We process your personal data based on the following legal bases:

• Legitimate Interest: Monitoring marketplaces for trademark infringements and providing legal protection services.
• Contractual Necessity: Providing trademark enforcement services under our client agreements.
• Legal Obligation: Complying with legal requirements for evidence preservation and court proceedings.
• Consent: When you voluntarily provide information through our contact forms or WhatsApp inquiries.
• Vital Interests: In emergency situations requiring immediate action to prevent serious harm.

5. Your Data Rights

5.1 Right to Access

You have the right to request access to your personal data that we hold, including information about how we process it and who we share it with.

5.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

5.3 Right to Erasure

You may request deletion of your personal data, subject to legal retention requirements for evidence and compliance purposes.

5.4 Right to Restrict Processing

You can request that we limit the processing of your personal data in certain circumstances.

5.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

5.6 Right to Object

You can object to processing of your personal data based on legitimate interests, unless we can demonstrate compelling legitimate grounds for the processing.

6. Security Measures

We implement robust security measures to protect your personal data:

7. Cookies and Tracking

We use a privacy-first approach to cookies and tracking technologies:

7.1 Essential Cookies

• Authentication tokens for secure portal access
• Session management and security features
• Language and preference settings

7.2 Analytics Cookies

We use privacy-focused analytics that don't track individual users across websites. No advertising cookies or third-party tracking pixels are used.

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• EU-US Data Privacy Framework: Certified for EU-US data transfers
• Standard Contractual Clauses: EU-approved contractual provisions
• UK Extension: Recognized for UK-EU data transfers
• Binding Corporate Rules: Internal data protection policies

Our servers are located in secure data centers in the United States, Germany, and the United Kingdom, ensuring compliance with regional data protection requirements.

9. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected:

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to our clients
• Displaying prominent notices in the client portal
• Updating the "Last updated" date at the top of this policy

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

This Privacy Policy is part of our commitment to transparency and data protection.